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Awesome customer service from Kayla and Sparoom! Unfortunately my dog broke my bowl diffuser and living in Brazil make it even harder to replace - but this was not a problem for Kayla from customer service 🙂 she kindly answered my questions at the beginning and was able to send my new bowl to my hotel in Orlando without any cost, thus meeting my need perfectly in my brief passage through US. I do recommend both the product and the company that responds quickly and gently when we have problems. Kayla, you rock!

Deborah Volpe
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I am so grateful to SpaRoom! First, I love my diffuser. It is beautiful. Second, the customer service is excellent. I had a problem with my diffuser and sent it in for repair or replacement. I received it back and the problem was fixed (somehow I had lost the inner cap in a move, which I didn't realize. They gave me a new inner cap free of charge). Kayla the customer service rep was friendly and helpful. I would definitely buy from this company again!

Megan Kram
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I received the Bliss diffuser as a birthday gift in January. After happily using it, it stopped working. I reached out to the company, and promptly received a response from Kayla. She has been AMAZING & her excellent customer service has made this a positive experience. I'm once again enjoying my oil diffuser! Thanks, Kayla!!